Southwest Systems was founded in 1991 and has been focused on providing video surveillance systems for the gaming industry since its inception. We have developed a reputation in the industry that is second to none in providing system design, installation, sales and service of CCTV video surveillance, digital video recording and access control systems.

Please visit our Projects page for several past projects that highlight our capabilities and experience with digital recording systems. One of our installations, Table Mountain Rancheria in California was highlighted in articles in the Pelco Press and Indian Gaming magazines. With over 1000 channels of digital recording, Table Mountain was one of the largest 1st generation enterprise digital recording systems in the country. Our most recent project, San Manuel Indian Bingo and Casino in Highland California (project completion - March 2005) has over 3000 channels of digital network video recording.

Our focus as a company is to develop a long-term partnership with our clients. We understand the casino business and the myriad gaming commission (NIGA) requirements for video surveillance. As a systems integrator, we have worked with all of the major equipment manufacturers to provide custom solutions to common problems in the casino environment. Video surveillance systems are regularly integrated with access control to provide video coverage of alarm conditions. We have also integrated video surveillance with casino equipment such as point of sale, cash and coin counting equipment and slot data systems.

Our approach is based on the client’s needs and objectives. We can assist the client in evaluating their system needs, developing budgets and providing system design and engineering. Alternatively, when clients retain consultants to develop a project scope and specify equipment, Southwest Surveillance will provide a complete proposal, spelling out in detail our compliance with the specifications. Our customers are ensured of a complete, high quality installation with no "loose ends".

Our CAD department regularly provides 3D "walk-through" of the surveillance and equipment rooms, based on the system layout. Clients can actually see what their finished surveillance room will look like, long before construction begins. Upon completion of the installation, we provide complete system documentation with record drawings, Operations & Maintenance manuals and client training. We advise our clients on a suggested critical spare parts inventory and can help establish preventative maintenance procedures to ensure system reliability.

We actively manage our installations to control quality, cost and time. We understand the importance of ongoing casino operations and focus our energies to complete our installation in the appropriate time frames, while maintaining system compliance with gaming regulations. We utilize a sophisticated project control system utilizing MS Project for CPM scheduling. A preliminary Project Schedule and Work Breakdown Structure (WBS) has been included with our proposal, detailing all the aspects of the installation, along with milestone dates for various project phases. During the course of construction, we regularly update our schedule to monitor installation progress.

Our installations and system design are done with a view toward long-term reliability and ease of troubleshooting. Cables are clearly identified, labeled and documented in the record drawings. We pride ourselves on the neatness of the installation, because we understand that system troubleshooting is simplified when cabling and terminations are neatly arranged and equipment is logically placed and rack-mounted properly.